Terms of Service

Last updated: January 27, 2026

Welcome to Monkshood Labs (“we”, “our”, “us”). By accessing our website https://monkshoodlabs.online or purchasing any of our services, you agree to be bound by the following Terms and Conditions. Please read them carefully.

If you do not agree with these terms, you should not use our services.

1. Services Provided

Monkshood Labs provides subscription-based digital services for local and multi-location businesses. Our services may include, but are not limited to:

• Creation and management of branded store landing pages
• Local visibility and optimization support (e.g., maps presence, links)
• Customer email capture through sign-in or opt-in mechanisms
• Email communication and push notification campaigns
• Review monitoring and response management
• Analytics, performance monitoring, and reporting
• Hosting, maintenance, and reasonable content updates

All services are delivered digitally and managed remotely.

2. Subscription & Billing

• Our services are offered on a monthly or annual subscription basis, depending on the plan selected at checkout.
• Payments are processed securely through our payment provider (Paddle), who acts as the Merchant of Record.
• Subscriptions renew automatically unless cancelled before the next billing cycle.
• Pricing, billing frequency, and renewal terms are clearly displayed at the time of purchase.
• You are responsible for maintaining valid payment details.
• Failure to complete payment may result in suspension or termination of services.

3. Client Responsibilities

By using our services, you agree to:

• Provide accurate and up-to-date business information
• Ensure you have the legal right to use any content, logos, or brand assets you provide
• Use customer data collected through our services in compliance with applicable laws
• Not misuse our services for unlawful, misleading, or harmful activities

We reserve the right to suspend services if misuse or illegal activity is detected.

4. Content Updates & Scope of Work

Your subscription includes reasonable updates, such as:

• Text changes
• Offer or link updates
• Store information updates
• Minor layout or content adjustments

The following are not included unless separately agreed:

• Major redesigns
• Custom software development
• New feature builds
• Third-party integrations outside standard scope

Additional work may be quoted separately.

5. Other Policies

Please refer to our Privacy Policy and Refund Policy for distinct information regarding data handling and refunds.

7. Termination

We reserve the right to suspend or terminate access to our services if:

• Payments fail or are disputed
• These terms are violated
• Services are misused or used unlawfully

Clients may cancel their subscription through the billing portal or by contacting us.

8. Limitation of Liability

Monkshood Labs shall not be liable for:

• Loss of revenue or business opportunities
• Indirect or consequential damages
• Issues arising from third-party platforms or services

Our total liability shall not exceed the amount paid by you in the preceding billing period.

9. Changes to Terms

We may update these Terms and Conditions from time to time. Changes will be posted on this page, and continued use of our services constitutes acceptance of the updated terms.

10. Contact Information

For questions regarding these Terms, please contact: