Terms of Service

1. Engagements & Contracts

Client engagements are governed by statements of work, master services agreements, or other signed contracts. Those documents supersede conflicting terms here. Unless otherwise specified, work begins after mutual execution of a formal agreement.

2. Intellectual Property

Unless explicitly agreed in writing, we retain intellectual property rights to pre-existing tools, frameworks, and methodologies. Client-specific deliverables are transferred per contractual terms. Both parties agree not to infringe the other’s IP.

3. Confidentiality

Each party may access confidential information belonging to the other. Both parties agree to keep such information confidential, use it only for agreed purposes, and protect it with reasonable safeguards. NDAs may supplement these obligations.

4. Acceptable Use

You agree not to:

• Engage in unlawful, harmful, or abusive activities using our services.
• Attempt to gain unauthorised access to systems, data, or networks.
• Use our services to distribute malware, spam, or fraudulent content.
• Reverse engineer or tamper with our code or infrastructure except as permitted in writing.

5. Payment & Invoicing

Fees, payment schedules, and expenses are defined in the applicable contract or proposal. Late payments may be subject to finance charges. We may suspend work if invoices remain unpaid beyond agreed terms.

6. Warranties & Disclaimers

We warrant that services will be performed with reasonable care and in accordance with professional standards. Except as expressly stated, we disclaim all other warranties, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

7. Limitation of Liability

To the extent permitted by law, neither party will be liable for indirect, incidental, consequential, or punitive damages arising from these Terms. Our aggregate liability will not exceed the fees paid for the services giving rise to the claim.

8. Termination

Either party may terminate engagements per applicable contracts. Upon termination, clients agree to pay for services rendered and expenses incurred up to the termination date. Confidentiality and intellectual property provisions survive termination.

9. Governing Law

These Terms are governed by the laws of Ontario, Canada, without regard to conflict of law provisions. Disputes will be resolved in the courts located in Toronto, Ontario, unless otherwise stipulated in a contract.

10. Updates

We may update these Terms periodically. Continued use of our services after updates constitutes acceptance. Significant changes will be communicated via email or website notices.

11. Contact

For questions about these Terms, contact:
MonkshoodLabs · Legal
325 Front Street W, Suite 1700, Toronto, ON, Canada
legal@monkshoodlabs.online